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Job Vacancy - Motability Administrator

About Us:

McElmeel Mobility Services are a Market Leader in the adaptation, conversion and supply of vehicles for disabled drivers and passengers. Based three miles outside the City of Armagh, we supply converted and adapted vehicles across Ireland and the UK. Established in 1950 and the oldest convertor in our industry, McElmeel Mobility is a third generation Family run business, built upon our core values of innovation and excellent customer service.

The Role:

The Motability Administrator will be responsible for ensuring all WAV demonstration paperwork is received from demonstrators and updated on our in-house CRM systems.  Update Motability applications and demonstration reports accordingly whilst ensuring appropriate follow ups are set.   Support customers ensuring they are kept updated with the progress on build times and vehicle delivery schedules.   


·      Have a full understanding of all conversions to allow you to speak with certainty to customers and colleagues alike,      
·      Answer phone calls from customers, Motability and Motability Grants in a confident and support manner,
·      Fully detail all customer contact on in-house CRM systems,
·      Take information from demonstrators & complete demonstration reports allowing you to present it where applicable to Motability Grants,
·      Upload Motability applications and follow these to completion,
·      Create job cards as per customer order forwarding to relevant department,
·      Support customer through the build process with effective communication,
·      The job role may include other reasonable duties and responsibilities commensurate with the post and the needs of the organisation in order to develop and maintain service delivery.

The Ideal Candidate:

The ideal candidate should have administration experience or experience working in a busy office environment.  You will need to have excellent communication skills, excellent attention to detail and ability to multitask and prioritise workload.  Full training will be provided.

Essential Qualities:
·      An excellent administrator proficient in Microsoft Office Suite, Microsoft 365.
·      2+ years experience working in a busy office / administrative role.
·      Excellent verbal and written communication skills.
·      Ability to multi-task and prioritise.
·      Offer excellent customer service.
·      A great work ethic, with a positive can-do attitude
·      Excellent attention to detail
·      Ability to follow instructions and execute effectively.

Please contact McElmeel Mobility Services Ltd for an application form on 02837525333 ext. 215 or email your CV to


Closing Date is Friday 18th March 2022

McElmeel Mobility Services Ltd is an equal opportunities employer.

*Offer of employment is subject to successful completion of 6 months probationary period*

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