Alison Owen
After 2 generations of VW WAV loyalty 
we decided to look around for our daughter’s next WAV 
. With 3 times the spec for 1/3rd of the down payment 
, the Ford Family Custom from McElmeel was a no brainier: a dropped floor, meaning a really easy rear ramp with no need for winching; perfect wheelchair in the middle of 2 back seats for Seren to sit between her sisters and stop any bickering 
; loads of space for Seren’s extra specialist chairs and stuff; a double front passenger seat so no extra cost for extra passenger; privacy glass; heated everything; electric wing mirrors; plenty of usb points so no ‘I neeeeed to charge my phone’ fights; cup and bottle holders galore... And the outstanding customer service made the whole process of ordering really easy - from Eddie’s initial ‘ slot you in’ demo, to the full demo and paperwork sorting and final delivery from Aaron, everything was well managed, efficient and friendly. Any worries I had about ordering from a company based in N Ireland were soon dispelled. What a lovely team 
% recommend.
we decided to look around for our daughter’s next WAV . With 3 times the spec for 1/3rd of the down payment , the Ford Family Custom from McElmeel was a no brainier: a dropped floor, meaning a really easy rear ramp with no need for winching; perfect wheelchair in the middle of 2 back seats for Seren to sit between her sisters and stop any bickering ; loads of space for Seren’s extra specialist chairs and stuff; a double front passenger seat so no extra cost for extra passenger; privacy glass; heated everything; electric wing mirrors; plenty of usb points so no ‘I neeeeed to charge my phone’ fights; cup and bottle holders galore... And the outstanding customer service made the whole process of ordering really easy - from Eddie’s initial ‘ slot you in’ demo, to the full demo and paperwork sorting and final delivery from Aaron, everything was well managed, efficient and friendly. Any worries I had about ordering from a company based in N Ireland were soon dispelled. What a lovely team % recommend.